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How to change a user's password

This article explains how to change the password of the logged in user. Changing your password takes effect immediately.

You must know your current password in order to change your password. If you don't know your current password, then please send us an email at support@get-compass from the email associated with your user account and we can help you reset your password.

To change your password, go to Profile Menu > Profile. The profile menu is located in the top right corner of the screen.

Compass software interface showing how to navigate to the profile page

After navigating to your profile page, select the "Change Password" option as shown below.

Compass software interface showing the change password button

Next, enter your current password and chosen new password. Your password must be a minimum of 6 characters.

Note: We recommend that you include a mix of lowercase letters, uppercase letters, and symbols to create a secure password.

Compass software interface showing the change password confirmation prompt

Finally, select the Save button and your password will be immediately updated.

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